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Your 'pbx' and 'key' phone systems are designed to play audio signals through the MOH (music on hold) feature. ONHOLD sells a variety of analogue, digital and CD players -- from the world's leading manufacturers. With ONHOLD services we offer 'soft-sell', 'image-making' and 'customer service' to your customers on messages running everyday through your business phone system. |
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SOFT SELL YOUR BEST MARKET
Take the opportunity to promote yourself to customers who are interested in your products and services, the people who call you. |
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CROSS-SELLING
Cross-sell the products and services you market; keep your clients informed of new items. Continue selling after that first sale by allowing ONHOLD advertising to mention more of what you offer. |
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ADVERTISE SALES AND SPECIALS
Promote special products and sales events. Use a fraction of your marketing or manufacturer's co-op dollars on this never-ending advertisement. |
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BUILD AND PROTECT CORPORATE IMAGE
Create, change, or protect your company's business image. Let your response and handling of customer calls ONHOLD reflect your corporate persona. |
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INCREASE CUSTOMER SERVICE
Demonstrate you have your customer's best interest in mind by maintaining contact while they're ONHOLD. Reassure them that you are getting to their call, attentive to their needs. |
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PROMOTE YOUR BUSINESS
Remind your customers of your other locations, other department numbers, business hours, location and directions, credit, sales and delivery policies. Let ONHOLD messages answer routine questions. |
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ENTERTAIN AND ENTICE CLIENTS
Give your customers something to listen to you when they can't listen to you. Supply them with information and music and they'll have something to pique their interest, something to ease the tension of waiting, while staying on the phone line. |
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KEEP CLIENTS ON THE PHONE
Reduce the risk of hang-ups and lost business. With something interesting to listen to, your clients are more certain to stay and wait for you to return on line. |
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MAKE WAITING A PLEASURE
Listening to music ONHOLD alters a caller's perception of time and reduces anxiety -- time passes more quickly. |
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SOUND LIKE YOUR BUSINESS
Give your business its own voice and let others sound like the radio. You avoid unlicensed radio usage and you never have your competitor's advertising on the radio, playing over your phone system. |
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LONG-TERM ADVERTISING
Get an ONHOLD system and it's running every day. Even when you're busy, it's still running, sharing music and information with your customers. |
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