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 ONHOLD Telephony Solutions

 As Computer Telephony hardware and software changes, offering more businesses the opportunity to install low-priced, high-quality, auto-attendant, voice mail and (TAD) telephone answering device equipment, ONHOLD is available to provide complete custom recording services. Whether you're the United States Postal Service, looking for a professional sound recording for your after-hours answering machine or a small business looking for professional music and messaging for your auto-attendant, voice mail and fax-back telephone services -- we can help.

 
ONHOLD was honored to have been chosen by Pacific Image Communications to create the professional voice recordings for the standard messages provided in every package of SuperVoice® Pro -- one of the country's hottest new computer telephony products for small businesses. SuperVoice® Pro is the perfect example of how today's PC/Windows based businesses can provide auto-attendant, voice mail and fax-back service to their call-in clients at a great price and sound quality.

For more information on SuperVoice® Pro or any of the terrific products from Pacific Image Communications, you can reach them at:

SuperVoice

But no matter what type of computer telephony system you may have, from simple answering device to the latest Dialogic® system -- ONHOLD can assist you in customizing your messages -- offering professional voice talent, copywriting, background music or sound effects; anything required to provide your call-in customers with unique, custom call-routing options, information on products or services and fax-back service.

AUTO ATTENDANT
While Auto-Attendant features are usually part of a larger telephony system, as in the case of the SuperVoice® Pro and Dialogic® products, it is also a feature that can be significantly enhanced by custom, professional recordings. Whether you use your Auto-Attendant to answer incoming calls during the business day or at night, a customized message, offering your company's specific call-routing, voice-mail and fax-back options is the perfect place for music underscore and professional voice talent.

 With
Auto-Attendent ONHOLD services, we can provide customized sound files, meeting the sound file requirements of your system, complete with music background (should you choose this option) and professional male or female voice talent, directing your callers to the appropriate department extension, voice mail box or fax-back option.

VOICE MAIL
This feature may be a stand-alone product or part of a larger telephony system, but it offers tremendous advantages to your business when customized to provide product or service information. Directed from an option offered by the auto-attendant, your call-in customers can choose to hear specially-prepared Voice Mail boxes created to play back sales and marketing, customer service, public relations and corporate information.

 ONHOLD Voice Mail services includes all our usual ONHOLD recording services, from ad-copy creation and professional voice talent to engineering and music options, providing customized sound files meeting the sound file requirements of your system. Your after-hour call to our offices at (503) 224-3766, can provide you with an excellent example of the variety of options as well as sales and marketing opportunities customized Voice Mail boxes from ONHOLD can provide.

TAD (Telephone Answering Device)
While this feature can just be an extension of a Voice Mail system, many businesses use digital or micro-cassette tape answering machines to pick-up after-hour calls. A custom answering machine, message tape produced by ONHOLD can provide your business with a unique, professional aural image.

 ONHOLD TAD (telephone answering device) services includes all our usual ONHOLD recording services, from ad-copy creation and professional voice talent to engineering and music options, providing a custom recording for your telephone answering device. For digital and micro-cassette systems, we can provide you with a recording that you can download from another player source and with standard cassette machines, we can provide the finished, "outgoing" message tape.

 For more information, or for help, please call us at 503-224-3766